Local locksmiths for Basingstoke & North Hampshire · Monday–Friday, 9am–5pm[email protected]
B.E.N. Locksmiths Ltd

uPVC & composite doors

uPVC and composite door lock repairs in Basingstoke

The handle won't lift, the door won't lock unless you lean on it, the key turns but nothing happens. These are the most common calls we get, and most of them are fixable the same day.

Common faults and what they usually mean

  • Handle is floppy or won't lift — the gearbox in the multipoint mechanism has failed. We replace the gearbox or the full strip, matching the original where the manufacturer still exists and using a universal repair kit where they don't.
  • You have to lift or pull the door to lock it — the door has dropped or the keeps are out of line. Usually an adjustment, not a new lock.
  • Key turns but won't throw the bolts — a broken cylinder cam or a worn gearbox.
  • Door locked shut and won't open — a failed mechanism with the hooks engaged. We open it with minimal damage and repair or replace the mechanism.
  • Cylinder snapped — the door was attacked. We fit an anti-snap cylinder so it can't happen again.

Parts we fit

  • Multipoint locks and gearboxes — Yale Doormaster, Fullex, GU, Maco, ERA, Winkhaus, Mila, Avocet and universal repair mechanisms with hooks, rollers and mushroom cams
  • Anti-snap euro cylinders to TS007 3-star / SS312 Diamond standard
  • Handles, letterplates, hinges, keeps and patio door handle sets
  • Overnight locks and additional security for patio and French doors
  • Composite door locks and adjustments

Repair first

A full multipoint strip is expensive and often unnecessary. Where a gearbox alone has failed we replace only the gearbox; where the door has dropped we adjust it. Customers in Hook, Basingstoke and Winchester have all said the same thing in their reviews — we fixed it rather than sold them a new one.

Windows too

We repair and replace uPVC window locks, handles, espagnolette mechanisms and restrictors, and fit key-locking handles where an insurer requires them.

Reviews from uPVC jobs

★★★★★

“Several uPVC lock issues on doors and windows resolved. From start (enquiry) to end (invoice) communication was great, efficient and polite. The work was completed as quickly as possible to avoid extra hours cost.”

Customer · Checkatrade
★★★★★

“uPVC multipoint replacement on front door. Brilliant, reliable and helpful. Highly recommend. Good pricing. Went the extra mile.”

Customer, Hook · Checkatrade
★★★★★

“Ben was an absolute delight to work with. 3 or 4 different people had been out to look at the door previously and not made any headway. Ben looked at a possible work-around and made it happen.”

Customer, Camberley · Checkatrade

Door not locking properly?

Describe the fault on the phone and we'll usually know what it needs before we arrive.

01256 242043
Call 01256 242043Enquire